Privacy Policy
Privacy Policy
Welcome to CNC Cut Designs, a brand of Luvyen Design. We value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, interact with us, or make a purchase. By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with the revised date at the bottom. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.
Information We Collect
Information You Provide Directly:
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Contact Information: We collect your name, email address, phone number, and physical address when you create an account, place an order, or contact us for support. This information is used to fulfill your orders, communicate with you, and provide customer service.
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Payment Information: When you make a purchase, we collect your payment details, including billing address and transaction details. Please note that we do not collect or store any credit card information on our site. All credit card transactions are processed securely by our third-party payment processors.
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Account Information: If you create an account on our website, we collect your username, password, and other security information. This allows you to access your account and use our services securely.
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Feedback and Reviews: We collect the feedback and reviews you provide about our products and services. This helps us improve our offerings and address any issues you may have.
Information Collected Automatically:
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Usage Data: We collect information about your interactions with our website, such as pages visited, links clicked, and the date and time of your visits. This helps us understand how you use our site and improve its functionality.
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Device Information: We collect information about the device you use to access our site, including the IP address, browser type, operating system, and device identifiers. This information helps us optimize our website for different devices and enhance security.
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Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us remember your preferences and enhance your online experience. You can manage your cookie preferences through your browser settings.
Information from Third Parties:
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Service Providers: We may receive information about you from third-party service providers, such as payment processors and marketing partners. This helps us process transactions, deliver digital files, and conduct marketing activities.
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Social Media Platforms: If you interact with us on social media or use social media features on our website, we may receive information from these platforms. This helps us understand your interests and improve our engagement with you.
How We Use Your Information
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Providing Services: We use your personal information to process orders, deliver products, provide customer support, and manage your account.
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Improving Services: We analyze usage data and feedback to improve our website, products, and services. This helps us enhance user experience and address issues promptly.
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Marketing and Advertising: We use your information to send promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails.
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Security and Fraud Prevention: We use your information to protect our website, detect and prevent fraud, and ensure the security of our services. This includes monitoring activities on our site for suspicious behavior.
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Legal Compliance: We use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
Sharing Your Information
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Service Providers: We share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, and conducting marketing activities. These providers are required to protect your information and use it only for the purposes we specify.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and outline your choices regarding your information.
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Legal Requirements: We may share your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
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Protection of Rights: We may share your information to protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.
User-Generated Content
Any content you post on public areas of our website, such as product reviews or comments, may be viewed by others. Please exercise caution when sharing personal information in these areas.
Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly. If you are a parent or guardian and believe we have collected information from your child, please contact us.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are completely foolproof. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Right to Access: You have the right to request access to the personal information we hold about you and obtain a copy of it.
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Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal information we hold about you.
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Right to Erasure: You have the right to request the deletion of your personal information, subject to certain conditions and exceptions.
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Right to Restrict Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
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Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transfer it to another data controller.
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Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
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Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.
Complaints
If you have any concerns or complaints about our privacy practices, please contact us using the details provided below. We will investigate and attempt to resolve any complaints and disputes regarding our use of your personal information.
International Users
Our services are operated in the United States by Luvyen Design, and your personal information may be accessed, stored, and processed in the United States and other countries. By using our services, you consent to the transfer of your information to the United States and other countries, which may have different data protection laws than your country of residence.
Contact Us
If you have any questions about this Privacy Policy, our practices, or your personal information, please contact us at:
CNC Cut Designs
Luvyen Design
Email: info@cnccutdesigns.com
Effective Date: 23.06.2024